Terms and conditions

Our Terms apply to all interactions on the Food Safe Passport website.

Your Account

You will need to create an Account to consume services and enroll in eLearning Courses on our platform. Keep your password in a secure place as you are responsible for activities associated with your Account including for any harm or damage (to us or anyone else) caused by someone using your Account without your permission.

If you suspect someone else is using your Account, let us know by contacting our Customer Services Team. You must have reached the age of consent for online services to use Food Safe Passport.

You must provide accurate information, including a valid email address. You may not transfer your Account to someone else or use someone else’s Account.

You may not share your Account login credentials with anyone else. You are responsible for what happens with your Account and Food Safe Passport will not intervene in disputes between learners who have shared Account login credentials.

Course Bookings

When you book a Course with us, you accept our Terms and Conditions and agree to abide by all the rules.

Online Assessments must be completed by you and when submitting your online assessment you understand and confirm that you have completed the assessment by yourself.

Once a Course has been purchased, payments are non-refundable.

The price applicable to a Course will be the price at the time you complete your purchase of the Course (at checkout). Any price offered for a particular Course may also be different when you are logged into your account from the price available to users who aren’t registered or logged in, and we reserve the right to amend prices at any time.


You agree to pay the fees for Courses that you purchase, and you authorize us to charge your debit or credit card or process other means of payment for those fees. We work with third-party payment processing partners to offer you the most convenient payment methods in your country and to keep your payment information secure.

When you make a purchase, you agree not to use an invalid or unauthorized payment method. If your payment method fails and you still get access to the Course you are enrolling in, you agree to pay us the corresponding fees within thirty (30) days of notification from us. We reserve the right to disable access to any course for which we have not received adequate payment.

Content and eLearning Course Modules

Food Safe Passport’s eLearning Course Modules are the Intellectual Property of Food Safe Limited. You may not use the Course Content for any other purpose except for completing your eLearning Course as per our Terms. You may not download, re-use, and circulate our content for any commercial benefit.

You assume full responsibility for the choices you make before, during, and after your enrollment in a course.

When you use our Services, you will find links to other websites that we don’t own or control. We are not responsible for the content or any other aspect of these third-party sites, including their collection of information about you. You should also read their terms and conditions and privacy policies.

Food Safe Passport Rights

We own the Food Safe Passport platform and Services, including the website, present or future apps and services, and things like our logos, API, code, and content. You can’t tamper with those or use them without authorization.

All right, title, and interest in and to the Food Safe Passport platform and Services, including our website, our existing or future applications, our APIs, databases, and the content our employees or partners submit or provide through our Services are and will remain the exclusive property of Food Safe Limited. Our platforms and services are protected by copyright. Nothing gives you a right to use the Food Safe Passport name or any of the logos, domain names, and other distinctive brand features.

You may not do any of the following while accessing or using the Food Safe Passport platform and Services:

access, tamper with, disable, interfere with, or try to circumvent any of the features of the platforms related to security or test the vulnerability of any of our systems.

copy, modify, create a derivative work of, reverse engineer, reverse assemble, or otherwise attempt to discover any source code of or content on the Food Safe platform or Services.

access or search or attempt to access or search our platform by any means (automated or otherwise) other than through our currently available search functionalities that are provided via our website, mobile apps, or API (and only pursuant to those API terms and conditions). You may not scrape, spider, use a robot, or use other automated means of any kind to access the Services.

in any way use the Services to send altered, deceptive, or false source-identifying information (such as sending email communications falsely appearing as Food Safe Passport); or interfere with, or disrupt, (or attempt to do so), the access of any user, host, or network, including, without limitation, sending a virus, overloading, flooding, spamming, or mail-bombing the platforms or services, or in any other manner interfering with or creating an undue burden on the Services.

Binding Agreement

You agree that by registering, accessing, or using our Services, you are agreeing to enter into a legally binding contract with us. If you do not agree to these Terms, do not register, access, or otherwise use any of our Services.

Updating our Terms

We reserve the right to update these Terms at any time.

Your continued use of our Services after changes become effective shall mean that you accept those changes. Any revised Terms shall supersede all previous Terms.